09:35 UTCWe are experiencing a high level of errors that is preventing users from accessing the writing room.
Wednesday, July 26, 2023
12:41 UTCServices are now operational. Please don't hesitate to contact the support if something is not working as expected. We are continuing to monitor the situation closely.
12:37 UTCWe are seeing an increased error rate with the Public Content API. We are investigating the issue.
Monday, June 19, 2023
15:10 UTCThe incident is now resolved
14:58 UTCWe are experiencing a high level of errors that is preventing users from accessing the writing room.
Tuesday, June 13, 2023
21:03 UTCServices are now operational. Please don't hesitate to contact the support if something is not working as expected. We are continuing to monitor the situation closely.
20:40 UTCWe are currently seeing significant progressive recovery of Prismic services (writing room & API). We are closely monitoring until the full resolution of the issue.
20:05 UTCPrismic continues to experience an outage due to complications (increased error rates and latencies) with AWS Services in the US-EAST-1 Region ; AWS is actively working towards a resolution.
While some of our customers may be able to continue operating their websites through CDN, we understand that this is not possible for everyone — 8% of global API CDN traffic is currently affected by this incident. Writing Room is not currently operational.
Please be assured, we are fully committed to resolving this issue and restoring full service as swiftly as possible. We remain in close communication with AWS and will provide regular updates on our status page.
19:35 UTCThe issue is caused by increased error rates and latencies for multiple AWS Services in the US-EAST-1 Region. The root cause has been identified and we are currently working towards a resolution. For more information, please see AWS status at (https://health.aws.amazon.com/health/status)
